Zendesk is a customer service software company that provides a suite of tools designed to improve customer relationships. The platform offers a range of products for customer support, sales, and customer engagement that are quick to implement and easy to use.
Torii helps you maximize your Zendesk subscription. With Torii, you can extract valuable data such as the list of users, their roles, status, last login, and usage. It also provides information about licenses and supports multiple accounts. This data can give you a comprehensive view of how your team is utilizing Zendesk. Furthermore, Torii allows you to take automated, decisive actions based on this data. This could include adjusting user roles, managing licenses, or even automating certain customer service tasks. With Torii and Zendesk, you can streamline your customer service process and make data-driven decisions to improve your customer relationships.