Heap is a comprehensive data analytics platform that automates the process of capturing and organizing customer interaction data from various sources. It provides businesses with insights to make data-driven decisions and improve customer experience.
Torii helps you get the most out of your Heap subscription. With Torii, you can pull data such as user interactions, events, sessions, and funnel analysis, providing a holistic view of your customer’s journey. It allows you to track every user action in your web or mobile app automatically and retroactively, giving you the ability to measure the impact of your product changes on user behavior. Torii also lets you take automated, decisive actions such as setting up custom events, defining user properties, and creating segments. It empowers you to analyze customer behavior without writing any code, enabling you to focus on deriving insights and making informed decisions.