Freshchat

Freshchat is a modern messaging software built for businesses to engage with customers. It is a product of Freshworks, designed to make business-to-customer communication easy, efficient, and personalized.

Torii can help you maximize your Freshchat subscription. With Torii, you can extract valuable data such as the list of users interacting with your business, their roles, and their status. This information can provide insights into customer behavior, preferences, and interaction patterns. Furthermore, Torii enables you to take automated, decisive actions based on this data. For instance, you can automate responses to common customer queries, assign conversations to specific team members based on user roles, or change the status of users based on their interaction history. These features, and more, make Torii an invaluable tool for managing and optimizing your Freshchat experience.