ClientSuccess

ClientSuccess is a customer success software platform that helps businesses manage, retain, and grow their existing customer base. It provides actionable insights, strategic customer analytics, and proactive processes to increase customer retention and drive growth.

Torii helps you maximize your ClientSuccess subscription. With Torii, you can extract valuable data such as the list of users, the role of each user, the status of each user, and the licenses they hold, among other things. This information can be instrumental in understanding your customer base and tailoring your services to meet their needs. Torii also allows you to take automated, decisive actions. For instance, you can automate the process of tracking customer interactions, set up alerts for at-risk customers, and automate the renewal process. These features not only save time but also ensure that no customer slips through the cracks, thereby enhancing customer satisfaction and loyalty.