What is User Access Review?

Gartner, Magic Quadrant for SaaS Management Platforms, Tom Cipolla, Yolanda Harris, Jaswant Kalay, Dan Wilson, Ron Blair, Lina Al Dana, 22 July 2024
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What is User Access Review?

User Access Review (UAR) is integral to user access management and role-based access control. It’s a critical process involving investigating and verifying a user’s access rights, account privileges, and user permissions within an organization’s systems. The principle of this access control review is to maintain security and operational integrity by ensuring that users have the appropriate entitlements for their role and no longer adhere to the least privilege principle.

Note: Streamline and experience automated User Access Review to ensure compliance, segregation of duties, and efficient SaaS application monitoring. Elevate your IT operations with Torii – Explore User Access Management

How exactly does this process happen? User Access Review is more manageable than it sounds. It begins with user provisioning, where multiple facets of access request and approval and access policy enforcement occur. As part of identity and access governance, an entitlement review usually involves access certification, ensuring that users hold only the necessary privileges to perform their duties and that segregation of duties is respected.

Automated Access Review: What if, as an IT manager, you find this process overwhelming with the numerous systems and applications at play? This is where access review automation becomes a game-changer. Automated access review benefits your organization by speeding up the review process, increasing accuracy, and decreasing the margin for human error.

Access Monitoring and Reporting: Access monitoring and reporting also play crucial roles in a comprehensive UAR process, implying that changes in users’ access rights, account privileges, and even user roles are monitored, reported, and documented. A sophisticated access rights audit can help organizations spot unusual activity. It could flag a security risk if users have access to systems or information they shouldn’t.

Access Remediation: When a possible inconsistency or violation is identified in the access review process, steps toward access remediation are initiated. This means adjusting a user’s access rights if they have moved roles, ensuring new team members are correctly provisioned, or even wholly removing access for employees who have left the organization. All these steps contribute to robust privileged user management.

Access Review Policy: To cap it all, establishing a sound access review policy contributes to effective user access review. It defines the frequency of review, responsibilities for different parts of the process, and procedures for handling identified issues.

In the long run, a well-conducted User Access Review allows organizations to maintain high security and operational efficiency. So, while it might appear complex, it’s an essential piece of your organization’s security puzzle.

Examples of User Access Review (UAR)

Financial Corporations

One practical example of User Access Review is seen in banking. Banks frequently employ meticulous access control review and user permissions checks to manage the access rights of different employees.

Lower-level staff have account privileges only to access customer information, whereas risk managers and bank directors undergo an entitlement review to gain privileged user management rights.

This is adhering to the least privilege principle, providing individuals with the minimum levels of access necessary to complete their work. The entire process is primarily driven by identity and access governance measures, with segregation of duties being considered.

Enterprise Setting

A second instance of User Access Review can be observed within large corporations. IT managers and directors regularly perform an access rights audit to evaluate role-based access control, ensuring employees have suitable access to do their jobs effectively.

They use access request and approval procedures to validate access permissions, helping to secure sensitive corporate data from mishandling.

Access policy enforcement and user provisioning are conducted to confirm that access certification is appropriate. When an anomaly is detected, access remediation steps are taken to correct it, reinforcing the company’s data protection measures.

Real-World Example

A unique example of User Access Review can be found when using the Torii SaaS Management Platform. Torii is a versatile tool for IT professionals to carry out operations like SaaS on/offboarding, license optimization, and cost savings inspection.

With Torii, they can automatically conduct user access management and access review processes, enforcing the segregation of duties among users. It also provides access to monitoring and reporting tools, offering a broad view of the SaaS applications used within their organization and ensuring no Shadow IT lurks invisibly. Torii enables access review automation to ensure continued compliance and optimization, making the entire process faster and more efficient.

All these examples underpin User Access Review’s vital role in establishing a productive and secure working environment. It helps the organization manage the accessibility of its resources effectively, assuring the least privilege principle and safeguarding its integrity.

Best Practices for User Access Review (UAR)

A robust User Access Review process is the foundation of any efficient and resilient system. Controlling who can access what at any given time is the backbone of information security. From the segregation of duties to the enforcement of the least privilege principle, the blueprint is identical across industries to ensure secure and efficient user access management.

  1. Understand Role-Based Access Control (RBAC)

The first step in this process entails establishing a firm understanding of user permissions within your organization. This understanding revolves around the concept of role-based access control (RBAC). With RBAC, account privileges are not assigned to individual users; instead, users are assigned roles encompassing defined privileges. Every role has rights and permissions associated with it, ensuring that users only have access to features and data necessary for their job.

  1. Routine Access Control Reviews

Appropriate access policy enforcement fortifies your RBAC implementation, providing consistent monitoring and compliance. The policies must be inclusive of entitlement reviews and routine access control reviews.

This promotes a healthy practice of reviewing and auditing any instances of potentially unnecessary or unauthorized access—a practice that can be streamlined with access review automation. Automated tools can help reduce errors, freeing your I.T. team to focus on other strategic tasks.

  1. Audit Access Rights

Just as important is the adoption of the least privilege principle. Here, minimizing access rights to the bare essentials lessens exposure to potential risks. Regular access rights audits are necessary for discerning users with outdated permissions to sustain this.

  1. Adopt Identity and Access Governance (IAG)

A reliable Identity and Access Governance (IAG) model is critical to bolster your access control strategy. An IAG model will facilitate efficient user provisioning and enforcement of the segregation of duties. Moreover, IAG provides detailed access monitoring and reporting, which is essential for any privileged user management.

  1. Conduct Periodic Certification of User Permissions

Access certification is a pivotal piece of the puzzle. To maintain a secure environment, periodic certification of user permissions is necessary, ensuring legitimacy and eliminating unused or unneeded accesses. This will ensure that access request and approval only proceeds when essential, thus improving your overall security stature.

  1. Update User Access

If inconsistencies are detected during the access review process, steps should be taken for access remediation, retrieving, or altering permissions to align with the required duties. An access review policy is best placed to provide a rule-based methodology for these remediations.

  1. Use of Advanced SaaS Tools

While navigating these complex parameters, platforms such as Torii provide invaluable support. As a SaaS Management Platform, Torii allows IT managers and directors to take a proactive stance on User Access Review.

This proactive capability is showcased in its ability to discover Shadow IT, automate SaaS operations (like SaaS on/offboarding and SaaS license optimization), provide a transparent view of SaaS expenditures, and even customize plugins and integrations. Thus, IT professionals can leverage Torii to cultivate a more insightful, actionable, and scalable approach to User Access Review.

Related Tools for User Access Review (UAR)

  • Torii: SaaS Management Platform
  • SaaS Optics
  • Productiv
  • Vendr
  • Zluri
  • Zylo

Related Concepts in User Access Review

  • User access management: Refers to managing and controlling the access rights and permissions of users within a system or network.
  • Access control review: Involves systematically examining and evaluating the access rights and permissions assigned to users to ensure they are appropriate and adhere to security policies.
  • User permissions: Define the specific actions or operations a user can perform within a system or network.
  • Entitlement review: Process of reviewing and validating the entitlements or privileges assigned to users to ensure they are necessary and appropriate.
  • Access rights audit: Comprehensive assessment and verification of users’ access rights and permissions to identify any potential security risks or compliance issues.
  • Account privileges: Specific capabilities or permissions associated with a user account that determine the actions the user can perform within a system or network.
  • Role-based access control: Access control method where user permissions are assigned based on predefined roles that align with specific job functions or responsibilities.
  • Identity and access governance: Policies, processes, and technologies are used to manage and secure user identities and access to systems and data.
  • Privileged user management: Focuses on controlling and monitoring the access privileges of users with administrative or privileged levels of access.
  • Access certification: Process of periodically validating and approving user access rights and permissions to ensure they are still appropriate and necessary.
  • User provisioning: Creation, modification, and deletion of user accounts and associated access rights within a system or network.
  • Access request and approval: Procedure of users requesting access to specific resources and the subsequent approval process to grant or deny the requested access.
  • Access policy enforcement: Implementation and enforcement of rules and regulations governing user access rights and permissions.
  • Access monitoring and reporting: Refer to the continuous monitoring and tracking of user activities and generating reports to ensure compliance with security policies and regulatory requirements.
  • Access review process: Involves systematically assessing and evaluating user access rights and privileges to identify and address any discrepancies or risks.
  • Segregation of duties: The principle of separating the tasks and responsibilities of users to prevent conflicts of interest and reduce the risk of fraud or errors.
  • Least privilege principle: Ensures that users are only granted the minimum access rights and permissions necessary to perform their authorized tasks or roles.
  • Access remediation: Actions to resolve any identified issues or deficiencies in user access rights and permissions.
  • Access review automation: Involves using technology tools and automated processes to streamline and accelerate the user access review process.
  • Access review policy: Outlines the guidelines and procedures for conducting user access reviews, including the frequency, scope, and responsibilities involved.

FAQs: User Access Review (UAR)

Q: What is a user access review?

A: User access review evaluates and verifies the permissions and privileges assigned to users within an organization’s systems, applications, and data.

Q: Why is user access review critical?

A: User access review helps ensure that users have appropriate and necessary access levels, reducing the risk of unauthorized data breaches or misuse of resources.

Q: How often should user access be reviewed?

A: The frequency of user access reviews can vary depending on organizational policies, industry regulations, and the level of risk. Generally, reviews are conducted annually or semi-annually.

Q: What are the benefits of conducting user access reviews?

A: User access reviews help organizations maintain compliance, minimize security risks, reduce costs by removing unnecessary access, and ensure that users have the right level of access for their roles.

Q: What are the typical user access review process steps?

A: The user access review process typically involves identifying resources, reviewing user access rights, validating access requirements, resolving discrepancies, and documenting the results for auditing purposes.

Q: What are the challenges of conducting a user access review?

A: Some common challenges include accurately identifying all resources and associated access rights, managing many users and their access permissions, and maintaining an audit trail of the review process.

Q: What tools can be used for conducting user access reviews?

A: Various software solutions and identity management platforms are available that can help automate and streamline the user access review process, such as identity and access management (IAM) systems.

Q: Who is responsible for conducting user access reviews?

A: Typically, IT managers, system administrators, or individuals responsible for security and compliance within an organization are responsible for conducting user access reviews.

Q: What is the difference between user access review and certification?

A: User access review refers to evaluating and verifying user access, while user access certification involves obtaining management approval or recertifying for user access rights.

Q: How can organizations ensure the effectiveness of user access reviews?

A: Organizations can ensure effectiveness by defining clear access policies, involving business stakeholders in the review process, implementing periodic training on access management, and leveraging automated tools for tracking and monitoring access rights.

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