Freshdesk

Freshdesk is a cloud-based customer support software developed by Freshworks. It provides businesses with a robust platform to streamline customer conversations, automate repetitive work, and collaborate effectively to resolve customer issues.

Torii helps you maximize your Freshdesk subscription. With Torii, you can extract valuable data such as the list of users, their last login or usage details, the licenses they hold, and whether they support multiple accounts, among other things. This platform allows you to have a comprehensive understanding of your Freshdesk usage. Torii also enables you to take automated, decisive actions. For instance, you can automate tasks, manage your licenses more effectively, and even take actions based on user activity. This ensures that you are not just tracking your Freshdesk usage, but also actively optimizing it.