PagerDuty is a real-time operations platform that helps businesses enhance their digital operations. It provides a seamless way to manage incidents and automate workflows, ensuring that the right people are notified at the right time.
Torii helps you get the most out of your PagerDuty subscription. With Torii, you can pull data such as the list of users, the role of each user, the status of each user, and the licenses they hold, among other things. This information can be crucial in understanding how your team interacts with PagerDuty and how to optimize its usage. Torii also allows you to take automated, decisive actions. For instance, you can automate the process of notifying the relevant team members when an incident occurs, or you can set up workflows to automatically escalate incidents if they are not resolved within a certain timeframe. These features help ensure that your team is always on top of any issues that may arise, minimizing downtime and enhancing productivity.